I reported them to the BBB. Next, candidates are required to answer a few questions, like:
The problem is I was to receive a new card. I have called to find out where the card is and they keep saying they sent it out to me. So they change my account number and say they are sending me a card. I called today and they assured me that I will get the card in 7 to 10 days.
I even tried to exchange this item at the stores and the Associates act like they never seem this item before. I realize this is an extremely busy time of year, but the Customer Service at Oldnavy. I have waited at least 30 minutes at least 5 different occasions in the last 2 days to speak with an agent regarding my order.
And of course, there is no speaking to those agents even after waiting over a half hour on numerous occasions!!! I have had more problems with Oldnavy. They just canceled it. If this company is run this badly I think the Executives need to know and find out WHAT is going on in their warehouse? I will never spend another dollar with Old Navy or Gap Inc. Several people I know will be boycotting your products.
This is the type of person you want the youth of America relating to? What were you thinking? Obviously you were not! I have some very important internship paperwork to be filled out for my school. I was told by my instructor that my supervisors would know this, but no one knows. So I was told that I could call corporate to get an answer and both times I called I was transferred to the Workman Comp extension line, only to be sent to voicemail.
I understand that there may be time zone barriers but my dead line is coming up and I really need this simple information ASAP. I will try to call again but I would appreciate it if someone got back to me as soon as possible!! Old Navy Card services customer care is a joke. I wanted to pay my bill online, but their site was down.
I was forced to process my payment through their automated system to assure it was made on time. I store all of my payment confirmation emails for my records. I did not receive an option for this standard email via their automated system.
I called their customer care back to ask for an email for my records and was hung up on while holding. I called back a second time and was told I can not have an email. My email is on file, it was confirmed with me. And they offered to read me my confirmation number. I asked again for them to use the email on file and email me my conformation to keep with all the others.
Was still told no. I then escalated to a supervisor named Pete Mitchell who would not provide me with an email either. I asked if his supervisor was available and he told me no and to try to call back during normal business hours and he STILL continued to offer to read me an conformation number.
I asked for the corporate number and was told there is not one. I conceded to take it and he provided me a PO box. I asked for the physical address for corporate and was told he does not have one. All I needed was an email. Now I am a livid and highly dissatisfied customer. The least helpful any business has ever been. I am beyond disgusted with the restroom in this facility. They have always been dirty but tonight was worse. The womens toliet had pubic hair, urine dripping off the seat, and a urine soaked floor.
So then i try to wash the filth from my hands and the water does not work. I sent my child to the mens restroom to wash up and it was just as deplorable. It even had feces smeared on the toliet, soaked floor again and the smell was awful. I had footprints of urine into the hallway and I didnt even want to put my shoes in my vehichle. I was at one of the Old Navy locations in la crosse wisconsin a couple of weeks ago when i came acrssed the worst customer service ever.
I understand that in most places, it is policy if not policy, then frowned upon to set your personal life differneces aside when you are at your work place. She does however go to my school. But besides that i have no spoken a word to her other than this day. As im struggling to find a style of jeans that i was planning to buy, i go to the next step and ask a floor associate. I walk to the girl and excuse myself then proceed to ask if she could show me where they would be.
She merely aknowledges me followed by a rude and abrupt comment. I wont leave it listed on this as i dont think corporate would appreciate it up for the world to see. The bottom line is, YES i saw she was working on a project. Tell me if im wrong but part of employees job is to direct the customer to help them find what they are looking for. She made it clear that what she was doing was more important than anything i could have been looking for. I really have no idea but if i had to guess id say i wasnt the only customer she had treated like this.
I would like to hear back from some body as soon as possible to onow what action will be taken as i know corporate and myself are not okay with this.
Last time i go to old navy since that was the closest one by me. I was in the changing room at your Mays Landing NJ store Hamilton Twnshp after trying on several items I was getting dressed and looking in the mirror I could plainly see a camera. I immediately felt ill came out of the room and a woman was waiting to come in and she took one look at me and asked if I was ok.
I was crying so she got a worker who was standing close by and when she came I went to show her and she said right away oh the camera I can assure you its not facing your dressing room!! I left the store hysterical and phoned my husband who told me to call the police asap and to go back in and take pictures which I did. The police came a report was done the employee would let me see the film just the officer after several phone calls and a lot of persuading from the officer and myself I was allowed to view tapes.
I did not see anything in my dressing room it was aimed down the hallway but could very easily be turned. The employee even said they have spoken to corporate several times. I am not finished with this I expect to hear back from someone. I bought a pair of Bermuda shorts probably 3 maybe 4 years ago and wish that they would bring them back because I love the style and fit!
I was able to buy 2 pairs and I baby them, wash them and hang to dry! They are denim, loose fitting above the knees and fit slightly below belly button, Very comfortable. I check every year to see if this could be the year! They must of sold well because I had a hard time finding them in my size.
I have 3 charges that I got credits on my charge card due to items not received. I contacted Old Navy when the 3 packages were not received and I was told to go directly through my bank. I did do just that. The credits were given back. I guess then citi-prepaid got further information from Old Navy showing the orders placed. I do not dispute placing the orders.
Now the charges that were once credited have been rebilled and I am being told by my card holder to contact Old Navy directly to make the credits happen this time. You will see that I have placed orders since but now I have everything shipped to my place of employment and with signature required so I am assured the packages are now received.
I reported them to the BBB. It is easier to upload the resume, because the system will automatically fill the necessary information, and the Old Navy application process will be shorter.
During this step, the candidate is required to state whether he or she has previously worked for Old Navy or Gap Inc. The next step is to voluntarily disclose information about gender and race. Of course, not providing this information will not affect the job application or the hiring process. The next step in the Old Navy application process is to provide information about any previous work experience and education.
If the candidate has already uploaded the resume, he or she will only need to verify the information already filled by the system. Next, candidates are required to answer a few questions, like: After answering these questions, candidates are required to fill a tax questionnaire which will not be used to determine employment eligibility.
Next, the candidates are required to answer some more questions about their overall work experience, such as: After giving the required answers, the Old Navy application process allows candidates to attach any relevant documents to the job submission, such as certificates or portfolios. After this step, candidates are required to complete an online assessment. During this assessment, candidates are required to choose from a set of predefined answers.
How would you handle this situation? After completing the assessment, the Old Navy application process is complete. Old Navy Sales Associates work in the store and interact constantly with customers. They are responsible for keeping all the products properly folded, sized, and ensure that all products are in stock. They also return all the go-backs from the fitting rooms to the sales floor. No previous experience or education is required. The working schedule is the typical one, with some overtime required during the holiday season and sales.
Average Old Navy employee salaries, according to Glassdoor. To be able to apply as an Assistant Store Manager, you will need to have at least a high school diploma. A few years of experience in the retail section are welcomed as well. Apart from that, although it is not mandatory, people who have a college degree in management or marketing will always be considered first for the position.
It can vary due to location and work experience. The most talked about benefit of working at Old Navy are the store discounts for all Old Navy employees. The company also offers paid time off for all its employees, although the exact amount varies according to position. Those in managerial positions and those having Old Navy corporate careers have other benefits such as medical and life insurance , retirement plans , and employee stock purchase plans. This infographic summarizes the main points of our Old Navy Application including the hiring process, benefits, average salaries and available positions.
There are different schedules when it comes to Old Navy.
After we find it:
The Old Navy family is the most important + valuable thing. Our leaders develop, train and makes others’ virtues shine. They allow you to make mistakes and give feedback. Jobs by Location Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to . Feb 19, · Old Navy History. Gap started a less expensive version of its brand under the name Gap Warehouse in The following year Gap Warehouse was renamed Old Navy in order to establish a separate brand and image from its parent company/5(4).